Refund policy

Returns & Exchanges
We only replace or refund items if they are defective or damaged. If you have any questions regarding your order, send us an email at support@simalfa.com before returning any product.

Shipping
To return your product, mail your product to:

Returns
Alfa Adhesives, Inc.
16 Thornton Rd
Oakland, NJ 07436
United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if we provide shipping.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.